Tuesday, 24 May 2011
That's Technology: Symmetry signs up to ‘Cloud Vendor Charter’ as mor...
That's Technology: Symmetry signs up to ‘Cloud Vendor Charter’ as mor...: "Symmetry, a financial management systems provider, has become one of the first suppliers to sign up to BASDA’s (Business Application Softwar..."
Tuesday, 17 May 2011
Thomson and First Choice Pioneer NVQ Qualification for Overseas Holiday Advisors
TUI UK & Ireland, parent company of Thomson and First Choice Holidays, are to become the first tour operator to introduce NVQ Level 2 Diploma in Tour Operations to its 800 overseas holiday advisor roles.
The ground-breaking programme has been tailored to the needs of the tour operator, and has been certificated by City & Guilds, so both managers and holiday advisors will gain professional qualifications whilst driving even higher standards in holiday experience.
The ground-breaking programme has been tailored to the needs of the tour operator, and has been certificated by City & Guilds, so both managers and holiday advisors will gain professional qualifications whilst driving even higher standards in holiday experience.
Based on UK National Occupational Standards, this pioneering work-based qualification will differentiate the tour operator’s people and service from its competitors and will ensure that its customers continue to receive industry leading standards of service.
Resort team managers are being trained to become professional assessors and will be awarded the Certificate in Assessing Vocational Achievement.
Overseas holiday advisors will have ownership and responsibility for their own targets and objectives, and will be assessed against national standards, with topics including customer service and presentation, effectiveness at work, health & safety, planning and delivering welcome events, sales and transfers. The initiative will enable the tour operator to roll out further additional qualifications tailored to meet the personal development needs of overseas teams.
Ian Chapman, director of holiday experience points out: "This pioneering NVQ scheme demonstrates our commitment to offering the highest standards of customer service. It's an exciting way for our team members to gain a credible qualification in the workplace, and not only ensures that they are trained to the highest level, but also means that we can continue to attract, develop and retain the highest calibre of overseas holiday advisors in the industry."
In addition TUI UK will continue to offer its childcare team the "Certificate for the Children & Young People's Workforce" apprenticeship which was successfully introduced in 2010.
Resort team managers are being trained to become professional assessors and will be awarded the Certificate in Assessing Vocational Achievement.
Overseas holiday advisors will have ownership and responsibility for their own targets and objectives, and will be assessed against national standards, with topics including customer service and presentation, effectiveness at work, health & safety, planning and delivering welcome events, sales and transfers. The initiative will enable the tour operator to roll out further additional qualifications tailored to meet the personal development needs of overseas teams.
Ian Chapman, director of holiday experience points out: "This pioneering NVQ scheme demonstrates our commitment to offering the highest standards of customer service. It's an exciting way for our team members to gain a credible qualification in the workplace, and not only ensures that they are trained to the highest level, but also means that we can continue to attract, develop and retain the highest calibre of overseas holiday advisors in the industry."
In addition TUI UK will continue to offer its childcare team the "Certificate for the Children & Young People's Workforce" apprenticeship which was successfully introduced in 2010.
Saturday, 14 May 2011
M&S Joins National Walk to School Week
M&S has launched a new online campaign to help encourage UK children to walk to school. Working in partnership with charity Living Streets, M&S has created a free downloadable game for parents to play with their children, along with useful safety tips to use on their walk to and from school.
During National Walk to School Week, which runs from 16-20 May, over 1 million children across the UK are set to swap the school run and instead walk to school, so M&S has lent a helping hand to make the walk an entertaining experience for both parent and child.The game offers an A-Z of fun things to spot, bonus mini games as well as road safety tips.
With only half of all primary school children currently walking to school each day , and with obesity, pollution and congestion levels rising, National Walk to School Week is the perfect time to try the route on foot. Whether that’s all the way, parking up and walking the last 10 minutes, or just getting off the bus early, walking is a great way to build fitness whilst being kind to the environment.
The free game is available for parents and guardians to download, print off and use on the walk to school with children from today. Go to www.marksandspencer.com/Shoes/b/435245031
During National Walk to School Week, which runs from 16-20 May, over 1 million children across the UK are set to swap the school run and instead walk to school, so M&S has lent a helping hand to make the walk an entertaining experience for both parent and child.The game offers an A-Z of fun things to spot, bonus mini games as well as road safety tips.
With only half of all primary school children currently walking to school each day , and with obesity, pollution and congestion levels rising, National Walk to School Week is the perfect time to try the route on foot. Whether that’s all the way, parking up and walking the last 10 minutes, or just getting off the bus early, walking is a great way to build fitness whilst being kind to the environment.
The free game is available for parents and guardians to download, print off and use on the walk to school with children from today. Go to www.marksandspencer.com/Shoes/b/435245031
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